Privacy Policy

Gulf Test Kits operates this online store at www.gulftestkit.com. This policy explains how personal information is collected, used, and shared when you visit the store, place an order, or contact us.

Information we collect

When you place an order or contact us, we collect the information needed to respond to you and process your request. This may include your name, contact details, billing and delivery addresses, order details, and messages you send us. Payment information is handled through the payment methods available at checkout.

When you use the store, information about your device and activity may also be collected through cookies and similar technologies. This can include your IP address, browser information, pages viewed, and interactions with the store. Your choices about cookies and data sharing may be available through the privacy controls shown on our website.

Please do not send test results, medical records, or other sensitive health information to our general contact email unless we have specifically provided an appropriate way to do so.

How we use information

We use personal information to process and fulfil orders, arrange delivery, respond to enquiries, provide customer support, maintain and secure the store, comply with applicable obligations, and understand how the store is used. Where permitted and subject to your choices, we may also use contact information to send marketing communications. You can opt out of marketing messages using the method provided in the message or by contacting us.

At-home test products

Gulf Test Kits is an online retailer of at-home self-test products. We do not operate a laboratory testing service or require customers to return samples to us for laboratory analysis. Follow the instructions supplied with each product. This store does not provide medical diagnosis or treatment.

When information is shared

We share information where needed with service providers involved in operating the store and fulfilling orders, such as Shopify, payment providers, delivery providers, and providers of store features you use. We may also disclose information where required by law, to respond to a valid legal request, or to protect our rights and the security of the store. These providers may process information in locations outside your country.

For information about how Shopify processes data when you use a Shopify-powered store, please review Shopify’s consumer privacy information where it is made available through the store or Shopify.

Your choices and rights

Depending on where you live, you may have rights to request access to, correction of, or deletion of your personal information, or to object to or restrict certain uses. You may also have choices about cookies, marketing, and certain data sharing. To make a privacy request, contact us using the details below. We may need to verify your identity before completing a request, and some information may need to be retained where required or permitted by law.

Retention and security

We keep personal information for as long as needed for the purposes described in this policy, including order fulfilment, customer support, recordkeeping, and applicable legal obligations. We take measures intended to protect personal information, but no method of transmission or storage can be guaranteed to be completely secure.

Children

This store is not intended for children to use without the involvement of a parent or guardian, where required by applicable law. If you believe a child has provided personal information to us inappropriately, contact us.

Changes to this policy

We may update this policy to reflect changes to our store, practices, or legal requirements. The current version will be posted on this page.

Contact us

For questions about this policy or requests concerning your personal information, email contact@gulftestkit.com or call +971 54 491 0599.